Shipping policy

Shipping Policy / Kargo Politikasi

 

At powders (apowders.com), we ship our products worldwide through our trusted fulfillment partners.

 

Processing Time:

All orders are processed within 1-3 business days after the order is placed and payment is confirmed.

 

Shipping Rates and Delivery Times:

We offer a flat shipping rate of 8,00 EUR for all orders within the European Union. Estimated delivery time is 7-15 business days, depending on the destination country and customs processing.

 

Order Tracking:

Once your order is shipped, you will receive a confirmation email with a tracking number so you can monitor your shipment.

 

Customs, Duties and Taxes:

For orders shipped within the EU, applicable taxes are included. Orders shipped outside the EU may be subject to import duties and taxes, which are the responsibility of the customer.

 

Undeliverable Packages:

If a package is returned to us as undeliverable due to an incorrect address or failure to claim it, the customer is responsible for any additional shipping fees to resend the package.

 

Lost or Damaged Items:

If your package is lost in transit or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue.

 

Contact:

For any shipping-related questions, please contact us at info@apowders.com.